Legal
Privacy Policy
Last updated: June 30, 2026
SoftwareDLC provides tools for modeling, reviewing, and managing software design lifecycle information. This Privacy Policy explains what information we collect, how we use it, and the choices available to users and organizations that use our services.
Information we collect
- Account information, such as name, email address, password authentication state, and organization membership.
- Workspace content, such as projects, graph nodes and edges, branches, commits, comments, imported artifacts, prompts, model outputs, and review activity.
- Billing and subscription information needed to manage plans, invoices, credits, and payment status through our payment providers.
- Developer and API usage information, including API key metadata, request telemetry, rate-limit events, and local-worker session metadata.
- Technical information, such as device, browser, IP address, logs, cookies, and usage events that help us secure and improve the service.
Services that power SoftwareDLC
We use service providers to operate SoftwareDLC. They may process personal information, workspace content, or operational data only as needed to provide their services to us and to support SoftwareDLC.
| Service | Purpose |
|---|---|
| Supabase | Authentication, database, storage, and related infrastructure. |
| Vercel | Application hosting, delivery, deployment, and operational logs. |
| Stripe | Payments, subscriptions, invoices, credits, taxes, and fraud prevention. |
| Resend | Transactional email, account notices, and service messages. |
| GitHub | Repository integrations, imported source artifacts, and developer workflows when you connect or submit GitHub content. |
| OpenAI | AI-assisted questions, summaries, graph edits, code/documentation workflows, and validation where AI features are used. |
How we use information
- To provide, secure, operate, and troubleshoot the service.
- To support collaboration, permissions, version history, AI-assisted workflows, and code-import workflows.
- To process payments, manage subscriptions, issue invoices, and prevent abuse.
- To communicate service updates, security notices, support responses, and administrative messages.
- To analyze performance, reliability, and product usage so we can improve SoftwareDLC.
AI and imported content
Some features may send relevant project context, prompts, files, artifacts, or graph data to AI providers or processing services in order to generate answers, proposed changes, summaries, or validation results. Users are responsible for ensuring they have the right to submit content they upload, import, or process through the service.
How we share information
We do not sell personal information. We do not share personal information for cross-context behavioral advertising, and we do not sell or share sensitive personal information. We may disclose information to service providers that help us host, secure, process payments, deliver email, operate AI features, support developer integrations, or support the service. We may also disclose information if required by law, to protect rights and safety, or as part of a merger, acquisition, financing, or sale of assets.
Retention and security
We retain information only as long as reasonably needed for the purposes described in this Privacy Policy, including to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain audit and security records. Workspace content, source artifacts, prompts, model outputs, and developer API data are generally retained while the account or organization remains active unless deleted earlier through the service or under an applicable retention setting. Billing, tax, compliance, and legal records may be retained for longer periods when required or reasonably necessary. Security logs, API logs, and operational telemetry are retained for a limited period unless we need them to investigate abuse, security events, billing issues, or legal requests. We use reasonable administrative, technical, and organizational safeguards, but no system can be guaranteed to be completely secure.
Your choices
- You may update account information through the service where available.
- You may request access, correction, export, or deletion of personal information by emailing support@softwaredlc.com, subject to legal and operational limits.
- Organization administrators may manage members, permissions, projects, and organization-controlled content.
California and other privacy rights
Where applicable, including for California residents, you may have rights to know, access, correct, delete, or obtain a copy of certain personal information. You may also have the right to opt out of sale or sharing of personal information and to limit certain uses of sensitive personal information. SoftwareDLC does not sell personal information, does not share personal information for cross-context behavioral advertising, and does not use sensitive personal information to infer characteristics. To exercise privacy rights, email support@softwaredlc.com. We will not discriminate against you for exercising privacy rights, but some requests may affect our ability to provide features that require the relevant information.
Children
SoftwareDLC is a business and software design lifecycle tool. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to SoftwareDLC, contact support@softwaredlc.com so we can review and delete it as appropriate.
Contact
Questions about this Privacy Policy can be sent to support@softwaredlc.com.